How we rate

Today we would like to open a closed door and tell our visitors about the top criteria we look for during the evaluating process. We know how difficult it may be for newcomers to choose a good place. We easily handle this problem and make ready – to – go listings. Here we open all secrets around the decision – making process on which casino can be named a trusted place.

Security and Trust

We are sure, players want to play only at the places that will demonstrate a fair game and results of it. Also, your personal data should be under protection so no one can steal it. In order to do it, we look for certain factors.

• Gambling license: why does a casino need it?

The first and most important criteria that we make sure a casino has is a license. It is a document that officially authorizes a casino to conduct gambling activities legally on the territory of a particular country. Among the main reasons for licensing gambling in any form is not only the ability to legally operate on the territory of a particular state, but also improving the quality of services provided to costumers, as well as the need to gain their trust. Normally, license information is public and published on the website.

• Independent regulator

The key factor affecting the casino’s performance is the trust of the players. Players should feel confident that someone is in control of the process and ensures that they are not deceived. This is why the independent regulation and licensing of gambling sites are so important. Public authorities assume responsibility for monitoring and licensing both the operators’ activities and the games provided. And we ensure that all casinos are independently regulated to demonstrate the fairness of the game.

• SSL Encryption

An SSL certificate is a kind of unique digital signature for the casino’s website. Every casino needs this certificate, as they have payment systems and works with personal data to protect transactions and prevent unauthorized access to information. So we check if the SSL certificate in the casino is valid or not.

Games

Everyone agrees that game selection is extremely important for the gambling industry because an interesting game it is what all players are looking for. So to find the best clubs, we ensure the next points.

• Games Variety

When made sure a casino can be trusted, we look at the offered games that are published. As you may know, there aren’t any casinos that would be identical. So, at every place, the selection of real money games is completely different.

Naturally, players tend to think that the more games there are the better it is. This is not so surprising, but it should be noted that a large selection of games does not necessarily make one online casino better than another that offers fewer games. It comes down to not just the number of games, but the variety of games. What we are looking for are sites with a large number of games and a variety of their types. It is especially valuable for us if the casino has the possibility to play with a live dealer. This allows our players to experience the atmosphere of the presence in a real place.

• Progressive Jackpots

From each bet in an online casino, a certain percentage goes to the progressive jackpot bank, in order to be received by some lucky person later. It doesn’t matter which game a player wants to play – there is always a chance to win the progressive jackpot. So we are looking for places that offer everyone a chance to win big money. But, of course, the higher the bet is, the greater are the possible winnings. But don’t forget that it’s not easy to get a progressive jackpot!

• Play for free

It is really great if a casino offers to play for no money. First of all, players have the possibility to get familiar with a club, try out different games, rules, bets, and choose a strategy. Everyone should try the game for free before going to play for real money in an online casino. And we always look for places that offer the best opportunities to their clients!

Software

In previous times, online casinos used to have software from only one provider, but recently there was a boom in the industry. A lot of new developers have appeared to create new software standards. Now there are many software providers and it’s important to play in casinos that prove high – quality. So what are we looking for, you can find below.

• Software from the best developers

Casinos that work with original software provide the player with real opportunities to win. Licensed software is a kind of guarantee for the player. Accordingly, gambling fans can safely entrust even large bets to this casino. So we mainly choose clubs made by RTG, NetEnt, Playtech, and others. In addition, the leading developers often check the quality of the random number generator.

• High – quality downloadable software

Also, we test casino software that can be downloaded to your PC, tablet, or mobile phone to check its quality. Why is it important to play in a casino with a good software developer? It will ensure its stability, the absence of failures in its operating, payments arrive immediately, winnings can be withdrawn, and games go smoothly. All this will have a positive impact on the gambler’s gaming experience. And this is the main priority for us to make recommendations only in good places.

• In-Browser version works well

For us, as professionals, it is important to see high efficiency in all internal processes in a casino, so all the available sides of it are tested. For example, we control the quality of the browser version of a club, as it is more common that a player will come to it first and only then use downloadable software. We make sure all the buttons and navigation works properly. Quality is the main priority.

Bonuses

Only the best casinos are interested in its customers and therefore offer players special features, promotions, and loyalty programs. We always evaluate the bonus system, how efficient and generous it is, and especially look for the next points.

• Welcome bonus

Among offered bonuses, the most common is the Welcome bonus. It is given once after registration of a new player and depends on the deposit amount. Also, very popular is the No Deposit bonus. A player receives it after registration on the website, or in some cases after downloading software. Also, there some exclusive bonuses may be made. For example, deposit match, free spins, cashback, and so on.

• Loyalty Bonuses

We make sure a casino has not only promotions to new players but some loyalty rewards for some players that have been around for a long time. It is a special type of bonuses awarded for regular casino customers. It can be in the form of a refund of a certain percentage of funds, promotions, free participation in tournaments, etc. Mostly, players don’t need to win it back – it remains with the player as a thank for constant play in the casino.

• Terms and conditions

In most of the cases, to get extra money to the account, a player has to fulfill certain conditions. We also check exactly what conditions a player must meet and how to cash out such a bonus from the casino. We have to be sure, that places that we recommend have fair conditions of receiving bonuses and don’t ask for unreal things.

• VIP programs for players

Casinos can also offer special VIP conditions and promotions that can be awarded to players. They may include more free spins, some bigger no Deposit bonuses, high – rollers, and way more to be profitable for their users. We always pay attention to these criteria and prefer places that have premium offers and bonuses to cheer up the players way more. Also, we check how efficiently a casino works with VIP programs, and if clients are sure that everything is made on the top level of quality.

Banking

To be sure you can go to a club without any worries, we control the process of money transfers from the first step till the last one and check the following points.

• Convenient Deposit Process

No online casino is complete without fast and convenient payment systems so a player can top up an account easily. The main priority is that transactions is proceed fast, without delays. Our sites with the highest rating are most often sites that can boast a wide range of banking options – both for depositing and withdrawing. The easier is the process, the better the site is considered.

• Minimum Deposit

On the casino’s website, we find the information about the minimum deposit for different payment systems and register there. After registration, we make check whether it corresponds to what is indicated on the site, how convenient is a game with a small amount of money.

• Money Security

Every cent that you transfer to your account should be protected and secured. First of all, in casinos, there has to be encryption, SSL certificate, license, and other criteria that help to understand that this club can be trusted and your money will be safe in any case.

• Efficient Withdrawing

Depositing is one thing, but ultimately the player would like to cash out the winnings. This is why we are looking for places that have plenty of options for fast and efficient withdrawing of funds to the card or e-wallet.

• Transactions timing

No wonder that for being satisfied, a customer expects to receive winnings as soon as possible. We make sure a casino will process the withdrawal request with the smallest amount of time and for you, it will take as little as possible time to receive the money.

• Fair RTP

When a casino is a trusted place, it will share information about its RTP on the website. We have to be sure that the clubs we recommend have a high payout rate and players will receive the money they win. We check the numbers on the website and withdraw winnings ourselves to be sure everything is fair.

Customer care

When some issues show up, there should be someone ready to help you – support managers. We evaluate the quality of their work according to the following factors.

• Efficient communication

Customer service offered to players is very important. Our top-rated sites allow you to easily connect and communicate with a real customer service agent. It can be made in different ways, such as live chat, a phone call, or even an email. But all of these means should work fast and efficiently to solve users’ issues.

• Quality of service

Then we put attention to the quality of offered services. After tracking the speed of answering, we try to analyze how professionally the problem was handled, if it was, or what troubles in solving a problem may occur on the way.

Mobile

In our time, the popularity of mobile gadgets is growing and at the same time, the number of mobile casino fans is increasing. So it’s important to keep it in mind as well.

• Small screen optimization

We take into consideration if a casino has its mobile version so players would be able to play online games from almost all mobile gadgets that have a mobile connection, whether it’s iOS, Android, or Windows Phone. If a casino has a mobile version, it will not be a problem to log in from a mobile device. We evaluate the quality of optimization, whether all the functions work properly and users have a nice experience using a casino.

• Casino applications

Requirements of quality remain to be the same for applications. We test out the apps by checking the speed of operation, work of different functions, sound, graphic elements, and so on. The range of games in mobile applications is very wide and constantly is being updated. They are mostly well – known games: blackjack, roulette, slot machines, baccarat, video poker. Usually, the interface of mobile games is simple and intuitive. So we recommend casinos that satisfy these requirements.

Localization

The best part of online gambling is the possibility to play from any part of the world. You don’t need to go out of your place to enjoy games. And what is even better – you can try out playing casinos from different countries! So we highly appreciate clubs that welcome players from any place on the map.

• Accepted countries

Obviously, it is wanted to see a casino that is eager to have players from different countries. In order to do it, a casino should integrate a lot of technical details, such as payment systems ready to accept foreign currency, support, and so on. Only in this case, there will be a feeling of presence in a real offline club.

• Languages

And to get the best from your gambling experience, it should be made in a native language. So we highly appreciate it if a casino has got some more language settings, except English.